Refund policy

Returns

• Returns are accepted only in case of damaged, defective, or wrong products.

• The product must be unused, unwashed, and in original condition with all tags and packaging intact.

• A return request must be raised within 3 days of delivery.

• Requests raised after 3 days will not be accepted.

Non-Returnable Items

• Products purchased during sale or discount offers

• Items damaged due to usage, washing, or mishandling

• Size-related issues (please refer to the size chart before ordering)

Refunds

• Once the returned product is received and inspected, we will notify you regarding the refund status.

• Approved refunds will be processed within 5–7 business days.

• Refunds will be credited to the original payment method.

• Shipping charges are non-refundable.

Replacements

• Replacements are provided only for damaged or incorrect products, subject to stock availability.

• An unboxing video or clear images are mandatory for replacement approval.

• Replacement requests must be raised within 3 days of delivery.

Order Cancellation

• Orders can be cancelled only before shipment.

• Once the order is shipped, cancellation is not allowed.

For return, refund, or replacement requests, please contact us with your Order ID and proof at:

Email: support@gorifashion.com

Website: www.gorifashion.com

GORI reserves the right to modify this policy at any time without prior notice.